Do Not Sell My Personal Information
Your Privacy Rights Under U.S. Law
At Rivoli New York, protecting your privacy is important to us. We handle personal information responsibly and in accordance with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
This notice applies to individuals located in the United States and explains how we collect, use, and protect personal information.
Your Rights Under U.S. Privacy Laws
Depending on your state of residence, you may have the right to:
Right to Access
Request details about the personal information we collect, use, and disclose about you.
Right to Correction
Request correction of inaccurate personal information we maintain.
Right to Deletion
Request deletion of your personal information, subject to legal and operational obligations.
Right to Opt Out of Sale or Sharing
Request that we do not sell or share personal information for targeted or cross-context behavioral advertising.
Right to Limit Use of Sensitive Personal Information
Request limitations on how certain sensitive personal information is used or disclosed.
Right to Non-Discrimination
You will not be denied services or treated differently for exercising your privacy rights.
Personal Information We Collect
We may collect the following categories of personal information:
- Name, email address, and contact details
- Shipping and billing addresses
- Payment information processed securely through third-party payment providers
- Order and purchase history
- Technical data such as IP address, browser type, device information, and website usage data
How We Use Personal Information
Personal information is used to:
- Process and fulfil orders
- Provide customer support and respond to enquiries
- Communicate about orders, shipping, and account updates
- Improve website functionality, products, and services
- Maintain security and prevent fraud
- Send transactional or promotional communications where permitted by law
We do not sell personal information for monetary value.
Sharing of Information
Personal information may be shared only when necessary with trusted service providers, including:
- Payment processors
- Shipping and logistics partners
- Service providers supporting website operations, analytics, and customer support
- Legal authorities when required by law
All third parties are required to handle personal information securely and in compliance with applicable privacy regulations.
How to Exercise Your Privacy Rights
To submit a privacy-related request, please contact us using the details below. We may need to verify your identity before processing your request.
Email: info@rivolinewyork.com
Contact form: Available via our Contact page
We aim to respond to verified requests within the timeframes required by applicable U.S. privacy laws.
Contact Information:
If you have any questions about your order, returns, or general enquiries, our customer support team is happy to assist.
Customer Support
Email: info@rivolinewyork.com
Phone: +1 929 661 9209
Contact: Contact Us
Customer service hours:
Monday to Friday: 09:00 AM - 05:00 PM EST
We aim to respond to all enquiries within 1–2 business days.
Business & Company Information
Company name: JWK E-com
Business address:Hertogstraat 10, 2405 ZH, Alphen aan den Rijn, The Netherlands
Company Number: 91469457
Store name: Rivoli New York
Warehouse address:
721 Broadway, 10003
New York City, New York
United States
Order fulfilment is handled through our international logistics and fulfilment partners, with operational coordination in the United States.